Regular readers know that social analytics is a subject close to my heart. And would you believe it, my ebook on the matter, The Social Web Analytics eBook 2008, still gets downloaded a thousand times a month. I also made sure to include a section on social analytics in my book of course (out this month in the UK and shortly in the US), listing twelve primary characteristics of the services to assist in your organisation's tool selection and procurement.
Well yesterday's CIPR TV was on the topic of social analytics, and Russell and I were delighted to have Alterian's Connie Bensen and NMIncite's Emily Dent join us on the sofa. We also managed to interleave a three minute interview I grabbed with Radian6 CEO Marcel LeBrun at last week's Radian6 Social2011 conference.
Check it out: