Guilty – The CIPR Friday Roundup

We have a fundamental tenet in our Western societies – innocent until proven guilty. The problem we have now is simply that reputation pivots faster via the social Web than can be adjudged in the courtroom. I have no idea whatsoever whether Dominique Strauss-Kahn did or did not rape or sexually molest the hotel maid. […]

How data is transforming digital marketing

Digital marketing has come a long way in the past decade, as we’ve moved beyond putting existing materials online and learned how to really harness the native advantages of digital technologies. The pace of change continues unabated, and among its most important drivers is data – and the meaning of that data. Every one of us […]

My book, The Business of Influence, is out today

Today's the day! It's ready for delivery in the UK today, and pre-order in other parts of the world. For those of you tweeting about availability in the US, currently listed as mid-June by some bookstores, Wiley tells me it should actually be with you mid-May. Thank you for your interest and patience. What's it […]

Radian6 and the Insights Platform – getting semantic

I'm in Boston this week for the Radian6 Social 2011 Conference. (Disclosure: Radian6 is paying my expenses to be here.) So far I've enjoyed talking with Radian6 CMO David Alston, OpenAmplify CEO Mark Redgrave, Edelman's David Armano, Dell's Head of Interactive Marketing Adam Brown, Klout Head of Platform Matthew Thomson, Marshall Sponder and Nathan Gilliatt. […]

CIPR social media measurement guidance

The AVE (advertising value equivalence) approach to PR measurement and evaluation was simple. And utterly wrong. It’s a specious sum based on false assumptions using an unfounded multiplier and only addressing a fraction of the PR domain – a greater waste of time and effort you couldn’t hope to find. Measurement and evaluation is essential, […]

What’s the ROI of social media?

I was delighted to have the opportunity to present my take on the ROI of social media to approximately 80 people yesterday evening at the Digital Publishing Forum. It seems this was a hot topic of interest; as well it should be. I sought to put the topic into perspective with the following challenge. What's […]

Influence in the age of the social web – keynote to EUPRERA

It's a beautiful sunny Spring day here at the EUPRERA Spring Symposium in Lisbon. It's my first time at this gathering of the European Public Relations Education and Research Association – the forum for innovative PR research and education – and I'm delighted to have been invited to deliver the keynote. Thanks to Philip Young […]

Meanwhile, a new approach to marketing and PR consultancy

I've teamed up with some very useful chaps to form Meanwhile. We're defining venture marketing. Before I explain that further, I'll elaborate on the main trends that make me think Meanwhile is precisely the right approach at the right time. In short: Previously distinct disciplines are converging There is a renewed focus on measurement and […]