Big data. Big trust.

This morning, my colleague Hector Arthur pointed me to a new report from Ovum's Mark Little knowing I'd have a few comments to make. In the corresponding blog post – "Big Trust is Big Data’s missing DNA" – Mark kicks off with: In the rush to monetize customer data, companies risk diminishing the trust people […]

An introduction to Web 3.0 for Social Data Week

Next week is Social Media Week. That's well known. What's less well known is that this is Social Data Week, and this facet of social underpins a lot of the stuff on next week's agenda. Nevertheless, many people with social in their job description, from public relations to marketing to 'digital', are not yet fluent […]

A presentation to the Open Mobile Alliance conference on big data

According to its website, the Open Mobile Alliance "was formed in June 2002 by the world’s leading mobile operators, device and network suppliers, information technology companies and content and service providers. OMA delivers open specifications for creating interoperable services that work across all geographical boundaries, on any bearer network." The OMA met today in Dublin […]

Setting the standards for influence

I'm a special advisor to AMEC (the Association for the Measurement and Evaluation of Communication), wearing a CIPR hat as and when. I'm part of a working group assembling recommendations on the topic of influence for deliberation at the AMEC European Summit in Madrid this June. We have input from IPR, PRSA, Womma, SNCR, IAB […]

Social Media Management Buyer’s Guide

[Originally posted to Euler Partners.] We kicked off our New Year speaking with the eConsultancy team about the upcoming update to their successful Social Media Management Buyer’s Guide 2011. Here's a rundown of the questions Amy Rodgers put to us and our responses. 1) What are the most important trends occurring in this market? Maintaining […]

Destroying the web

[Written for the CIPR Friday Roundup.] The Internet is the most powerful, flexible and critical infrastructure ever invented. Every aspect of our daily lives is supported by this wondrous invention. But here's the important thing. We've passed the point where the fabric of our societies is supported by the Internet – the all pervasive Internet […]