Google on collaboration – a new study

First published to Gigaom Research. Our customers often tell us that encouraging and enabling collaboration has dramatically improved their business. We decided to dig a little deeper by conducting some original cross-industry research that measures the power of workplace collaboration in concrete terms. This is how Google introduces the findings of its recent survey of […]

Work IT: bring-you-and-your-own-everything

First published to Gigaom Research. Cast your mind back a decade or more. Did you request specific hardware from your company’s IT team? If so, you started a trend that continues to play out to this day, and will continue to its logical and exciting conclusion. You may or may not have been successful in […]

Toward a social compact for digital privacy and security

Updated 16th September, embedding the videos of the session below. The Global Commission on Internet Governance ( was established in January 2014 to articulate and advance a strategic vision for the future of Internet governance. With work commencing in May 2014, the two-year project is conducting and supporting independent research on Internet-related dimensions of global […]

Marketing and PR and the General Data Protection Regulation

My main character in Attenzi – a social business story, the CEO Eli Appel, has this to say over lunch with his chairman: Good business is about cooperative and interdependent relationships, always has been, yet the humanity was lost when organizations scaled way up during the 20th Century. We want to make those relationships more […]

Technology trends relevant to change management

I have been invited to talk about tech trends relevant to change management at this evening's London meeting of the Change Management Institute. I'm keeping most excellent company alongside Karolina Lewandowska, Change and Transformation Manager at Google UK, and Faith Forster, Founder and CEO Pinipa. The image here is taken from an excellent blog post […]